Custom & Import Tax

1. Who is responsible for paying duties and taxes for DHL/UPS/Fedex package?
For international order, The Consignee (Recipient) of the package(s) is responsible for any duties and import taxes due upon delivery.
Duties and taxes are not calculated or charged when you place your order on our website and will be payable to Customs when you receive your order.

2. How much I need to pay for the import duty for DHL/UPS/Fedex package?
The amount of customs is different from one country to another country. It depends on your country tariff policy.

Please note: Our shipping options include Regular Mail and DHL Service. There is no import tax by regular mail service.

For package shipped by regular mail service, we usually declare invoice value as 15USD and your don’t need to pay additional import tax.
For package shipped by Express Service, such as DHL, UPS and Fedex, The amount of import duty will be charged differently because of the difference of your importing country’s tariff policy.

3. What will we do to reduce your import tax?

If you have no instruction about the invoice declare value, usually we will declare the item value range from 60-200USD which depends on the package weight and package volume.
If you have specific requirements on the declared value of the invoice, please contact us by sending email to [email protected].
We will make it as you required.

4. What will we do if your package encounter customs clearance issues?
When you encounter customs clearance issues, we will supply you the shipping invoice which you have to supply to customs.
At the same time, we also will contact China DHL to help you deal with such situation.

 

Updated on 17th,May, 2024

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